Cancellation Policy

Any cancellations to the order shall be made before the order is sent for shipping, to claim refund of the paid amount. No refund shall be made once the product is being shipped.

Cancellation of order shall be made with mail with Subject:” Cancellation Request” and sent to info@marigoldspicecompany.com

E-mail shall contain following details:-

1. Order ID:

2. Cancellation Reason:

3. Cancellation shall be initiated after formal order cancellation request is received at info@marigoldspicecompany.com And amount will be credited in the same account from where it’s deducted within 7 to 10 days.

4. In case of Cancellation, bank transaction charge will be applicable and paid by customer.

Refund policy

1. Refund shall be made under following conditions:
  • Order was cancelled.
  • Order was not delivered to the recipient. (This does not include the case for unfounded recipient)
  • If there is any complaint regarding the quality of the product being delivered, we will enquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
It is understood between www.marigoldspicecompany.com that returns be accepted and calculated within select parameter
  • Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.
  • However www.marigoldspicecompany.com will enquire about this and take action against it.
  • Return should reach as before 10 days from the date Purchase.
  • Shipping cost for return product should be borne by the customer at their own risk.